Portrait of Ella Mae

Senior Service Designer, UK Government

Ella Mae

  • 2026
  • Digital Kick-Off Day

Ella Mae is a public‑sector practitioner with over a decade of experience helping organisations improve their services and workplace culture, including several years in central government. She is an ILM‑accredited mediator who supports both groups and individuals to resolve conflict and build more open, constructive working relationships. Ella also writes and speaks for Apolitical, sharing practical insights on design, collaboration, and career development. She is driven by a commitment to improving the experience of the people who deliver and rely on public services. When working from home, Ella is often found with her cherished cat on her lap.