Design Mediation: Essential Skills for Public Sector Pioneers

The purpose of this workshop is to explore how mediation techniques can be applied more broadly to help positive change happen effectively within public sector organisations.

The prospect of change can be challenging for teams, often bringing tension or even conflict into an organisation. These moments aren’t signs of failure; they’re natural responses to uncertainty and disruption. Shifting the status quo asks a lot of the people we work with. It requires them to adjust routines, learn new skills, and adapt behaviours to meet the demands of a rapidly changing world.

As pioneers in the public sector, we need more than good ideas. We need the confidence and capability to navigate conflict, build trust, and foster genuine collaboration. Strengthening our conflict‑resolution skills ensures that innovation doesn’t just happen; it takes root and thrives.

By X-Gov Mediation Service