AI and the City

Cities are becoming some of the most important testing grounds for artificial intelligence. From mobility and housing to citizen services and urban planning, AI is beginning to reshape how local governments operate and make decisions. But beyond the hype, what does meaningful AI adoption in cities actually look like?

This session explores how cities can use AI not only to improve efficiency, but also to strengthen public trust, responsiveness, and quality of life. Bringing together perspectives from city leadership and urban innovation, the conversation looks at how municipalities can move from experimentation to long-term, people-centered implementation — and what role cities can play in shaping the future of AI in the public sector.