Susan Pettifer

Susan Pettifer is the Director for People, Performance and Technology at the City of Sydney. She is a senior executive with skills in organisational development, modernisation and organisational reform and has experience in the state public and local government sectors. As part of the Executive team at the City of Sydney, Susan is responsible for leading the people, customer, service development, data and technology functions – with a focus on joining up the people, process and technology components of organisational change to create sustainable reform. Susan has a strong interest in creating fair and connected organisations and communities. In 2016 she co-authored a book - New Women, New Men, New Economy - on how Creativity, Diversity, Openness and Equity helps organisations thrive in the new economy. Under her leadership the City was awarded the 2019 HR Award for Best Workplace Diversity and Inclusion program. Susan has post graduate qualifications in science, management and coaching psychology.