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Building Trust in Public Institutions: A Path to Innovation and Progress

Terrance Smith

2023 English Equality & Equity Organisational Culture & Governance

Trust is vital for healthy relationships, especially between citizens and public institutions. It empowers citizens to participate in civic activities and access government services. It also drives innovation and progress. However, trust is scarce in today’s world. So, how can we build trust in public institutions?

This talk will explore the significance of trust in public institutions and the factors that contribute to its creation and preservation. We will analyze how trust influences innovation in public institutions and how its absence can hinder progress.

Using real-world examples and case studies, we will assess the challenges of building trust in public institutions and provide actionable steps for citizens and government officials to promote a culture of trust.

Join this enlightening talk on how building trust can transform the future of our communities and the world. Together, we can create a future marked by trust, innovation, and progress.

Terrance Smith

Bloomberg Public Innovation Fellow / Bloomberg Center for Public Innovation

Terrance is a Public Innovation Fellow at the Bloomberg Center for Public Innovation at Johns Hopkins and former Innovation Director of the City of Mobile, Alabama. He is the founding director of the Mayor’s Office of Strategic Initiatives and serves on the Leadership Alabama Commission on Race and Equity. Terrance’s work reducing blighted properties in Mobile by 53 percent has been recognized by Fast Company, and he has been named one of Mobile Bay Magazine’s Top Forty Under Forty and one of six “CityLab Innovators to Watch” by Bloomberg Cities. Terrance is committed to fostering community growth through mentoring local youth, serving on multiple boards, and building relationships with local, national, and global leaders. As a Bloomberg Public Innovation Fellow, he will lead research to help public innovation leaders worldwide better capture emerging opportunities that advance equity and improve quality of life. Terrance lives by the motto, “Make Mistakes, Make Improvements, Never Make Excuses!”

Building Trust in Public Institutions: A Path to Innovation and Progress
Terrance Smith

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